Privacy Policy

This Privacy Policy describes how Emerald Coast Acting Academy ("we," "us," or "our") collects, uses, and shares personal information of users of our website, students, prospective students, parents, and guardians. Emerald Coast Acting Academy is located at 123 Coastal Drive, Destin, FL 32541. We can be reached by phone at (850) 555-2288 or by email at [email protected].

Information We Collect

We collect several types of information from and about users, including:

• Personal Information: This includes information that can be used to identify you, such as your name, address, email address, phone number, date of birth, and emergency contact information. We collect this information when you register for courses, subscribe to our newsletter, or contact us through our website or other means.
• Payment Information: When you enroll in courses or purchase other services, we collect payment information such as your credit card number or other payment details. This information is processed through secure third-party payment processors.
• Demographic Information: We may collect demographic information such as your age, gender, and interests. This information helps us to better understand our audience and tailor our programs and services.
• Usage Data: We collect information about how you use our website and services, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. This information is collected automatically through cookies and other tracking technologies.
• Student Records: For enrolled students, we maintain records of their courses, grades, attendance, performance, and other relevant academic information. We also may collect photos and videos of students participating in classes and performances.
• Audition Materials: When you audition for our programs, we collect audition materials such as your resume, headshot, and performance videos.
• Communications: We retain copies of communications you send to us, such as emails, letters, and online forms.

How We Use Your Information

We use your information for various purposes, including:

• Providing and Improving Services: We use your information to provide you with the acting courses, workshops, and other services you request. We also use your information to improve our website, programs, and services.
• Communication: We use your information to communicate with you about your enrollment, upcoming courses, auditions, events, and other relevant information. This may include sending you emails, newsletters, and text messages.
• Payment Processing: We use your payment information to process your enrollment fees and other payments.
• Personalization: We use your information to personalize your experience on our website and tailor our programs and services to your interests.
• Marketing: We may use your information to send you promotional materials and other marketing communications about our programs and services. You can opt out of receiving these communications at any time.
• Research and Analysis: We use your information for research and analysis purposes, such as to track website usage and identify trends.
• Legal Compliance: We may use your information to comply with applicable laws and regulations.
• Security: We use your information to protect the security and integrity of our website and services.

Sharing Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We share your information with third-party service providers who assist us with various functions, such as payment processing, email marketing, website hosting, and data analysis. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them. Examples include our email marketing provider, "Coastal Email Solutions," and our payment processor, "Gulf Coast Payments."
• Affiliates: We may share your information with our affiliates, such as partner acting studios in other cities.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
• Protection of Rights: We may disclose your information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
• Business Transfers: In the event that we sell or transfer all or a portion of our business assets, your information may be transferred to the buyer or transferee.
• With Your Consent: We may share your information with other third parties with your consent. For example, we may share student performance videos with their parents or guardians.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

• Using secure servers to store your information.
• Encrypting sensitive data, such as payment information, during transmission.
• Implementing firewalls and other security technologies to protect our network.
• Limiting access to your information to authorized personnel.
• Regularly monitoring our systems for security vulnerabilities.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Student records are typically retained for seven years after a student's last date of attendance. Marketing data is retained until you unsubscribe from our mailing list. Payment information is retained in accordance with applicable legal and regulatory requirements.

Your Rights

You have the following rights with respect to your personal information:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to have your personal information corrected if it is inaccurate or incomplete.
• Deletion: You have the right to have your personal information deleted, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal information in certain circumstances.
• Restriction: You have the right to restrict the processing of your personal information in certain circumstances.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

To exercise these rights, please contact us at [email protected] or (850) 555-2288. We will respond to your request within a reasonable timeframe.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us, and we will take steps to delete the information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Emerald Coast Acting Academy
123 Coastal Drive
Destin, FL 32541
Phone: (850) 555-2288
Email: [email protected]

This Privacy Policy was last updated on October 26, 2025. The policy is maintained by the Data Protection Officer, Anya Sharma.